Refund Policy
Our promise on quality — and what happens in the rare case something isn't right.
Perishable Products
As our sweets are freshly made, perishable food items, we are unable to accept returns or exchanges once an order has been delivered and accepted.
If Something Is Wrong
Your satisfaction matters deeply to us. If your order arrives damaged, incorrect, or with a genuine quality issue, please contact us within 24 hours of delivery on WhatsApp at +91 7404324707 with a photo.
Once verified, we will gladly arrange a replacement or an appropriate refund.
Cancellations
Because each order is prepared fresh, cancellations are only possible before preparation begins. Reach out to us as soon as possible if you need to cancel and we'll assist where we can.
Refund Processing
Online payment is launching soon. At present, orders are confirmed and settled directly with our team over WhatsApp, so any agreed refund is handled the same way. Once online payments go live, approved refunds will be returned to your original payment method within 5–7 business days.
Last updated: 25 June 2026